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How todylottary Handles Your Personal Data

At todylottary, your personal data belongs to you — we collect only what we need to run your account, process payments, and keep your access secure.

Data collected only as neededUPI, Paytm, PhonePe payment data encryptedYour right to access or deleteNo third-party data salesIndia-applicable jurisdiction

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What We Collect and Why

todylottary Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect your name, email address, mobile number, and the payment identifiers linked to UPI, Paytm, or PhonePe transactions you initiate. We use this data to verify your identity, process deposits and withdrawals, detect unusual activity on your account, and communicate

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service updates. We do not collect data beyond what these functions require. Our servers store your data in encrypted form, and access is limited to staff who need it to operate your account. Where local law in India permits the service, we process your data in
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accordance with that jurisdiction. You may request a copy of all data we hold about you at any time by contacting our support team directly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about this policy, want to request your data, or need something corrected or removed, our support team is available around the clock. Choose the channel that works for you — we aim to respond to all privacy-related requests within 72 hours of receipt.

Team online

Email Support

Send your data access or deletion request to our privacy inbox. Include your registered mobile number so we can locate your account quickly. We respond within 72 hours on all working days.

Live Chat

Open the chat widget from any page on todylottary.com to speak with a support agent directly. Agents can log a formal data request on your behalf and give you a reference number to track progress.

Help Centre

Visit the Help section of your account dashboard to submit a privacy query through a structured form. Submissions are routed to our data team and acknowledged by automated confirmation within minutes.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

From the moment you open your account to the day you request closure, todylottary applies consistent data-handling practices designed to keep your personal details accurate, secure, and accessible only to you.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from the settings panel in your account at any time. We do not place third-party advertising cookies without your consent.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-factor authentication is available for your account and we strongly recommend enabling it. Login attempts from unrecognised devices trigger an automated verification step.

Payment Data Handling

UPI, Paytm, and PhonePe transaction references are stored only long enough to reconcile your deposits and withdrawals. We do not retain full UPI VPAs or wallet credentials beyond the period required for dispute resolution under applicable rules.

Data Retention Period

Account data is retained for the period your account remains active, plus any additional period required by Indian law for financial record-keeping. Once that period expires, personal data is deleted or anonymised from our systems on a rolling schedule.

Third-Party Sharing

We share your data with payment processors and identity-verification partners only to the extent needed to run your account. We do not sell your data to advertisers or data brokers. All third-party partners are bound by data-processing agreements.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Submit a request via email or live chat with your account's registered mobile number. We will confirm receipt and complete eligible requests within 30 days.

Frequently Asked Questions About This Policy

These questions cover the most common concerns we hear about how your data is collected, stored, shared, and removed. If your question is not listed here, reach out through live chat or email and our data team will respond directly.

We collect your name, email address, mobile number, and the payment method details you use — such as your UPI ID or Paytm-linked number. We also log device and session data to protect your account from unauthorised access.

Payment references from UPI, PhonePe, and Paytm transactions are encrypted at rest and in transit. We retain them only for the period needed to reconcile transactions and handle any disputes, after which they are deleted or anonymised.

Yes. Submit a data-access request through our live chat or email support, including your registered mobile number. We will compile and send you a copy of all personal data we hold within 30 days of receiving your request.

Contact our support team by email or chat, state that you want your data deleted, and provide your account's registered mobile number. We will process eligible deletion requests within 30 days, subject to any legal retention obligations.

We share data only with payment processors and identity-verification partners who need it to run your account. We do not sell or rent personal data to advertisers, data brokers, or any unrelated third party under any circumstances.

You can adjust your cookie preferences in the settings panel inside your account dashboard. Disabling analytics cookies does not affect your ability to log in or use the platform; only non-essential tracking is affected by this setting.

Reach out to our privacy support inbox directly with a description of your concern and your account details. If you are unsatisfied with our response, you may escalate to the relevant data-protection authority applicable under Indian law.

How todylottary Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Support

Live Chat

Help Centre

How We Protect and Manage Your Account Data

Cookies and Tracking

Account Security

Payment Data Handling

Data Retention Period

Third-Party Sharing

Requesting Changes

Frequently Asked Questions About This Policy

01 What personal data does todylottary collect when I open an account?

02 How is my UPI or PhonePe payment data stored?

03 Can I request a copy of all the data you hold about me?

04 How do I ask todylottary to delete my personal data?

05 Does todylottary share my data with third parties?

06 How can I manage or disable cookies on the site?

07 Who should I contact if I have a complaint about how my data was handled?

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